2006 Lincoln Mark LT Ride-and-Drive Towing Spreadsheet

The curriculum called for the facilitator to reference a paper worksheet. It quickly became apparent that the example exercises were difficult and the message was not getting across.

Overnight, Terry created this spread-sheet and then incor-porated it into the presentation. The bottom section mimics the original sheet. The top simplifies data entry.

The tool includes all the factory ratings for 4x2 or 4x4 trucks. When the customer-supplied numbers are entered, the tool indicates if the loads are within the acceptable limits.

2006 Lincoln Mark LT Ride-and-Drive Towing Spreadsheet

The sales consultants were given a web address which allowed them to download the file and use it in their dealerships.