Terry's energetic, interactive style removes the tedium often associated with training.  Colorful stories from his own experiences bring a personal touch and meaningful relevance to any initiative.

Facilitation and Training Experience

Recent Work Experience	Details
BMW Sales & Product Immersion Co-facilitated Assisted comprehensive review of BMW products and sales practices This is a 2.5 day training session held at BMW's Performance Center Facilitated approximately 10 sections of the curriculum	Jun 2011 & Sep 2011
2012 BMW 6-Series Launch Comprehensive, interactive review of the all-new 650i Convertible 3, 2-hour sessions per day	Apr-May 2011 7 cities
Honda Field Training Facilitator-led training class for District Sales Managers Equip DSM to assess the Internet Sales processes of their dealerships and provide direction for improvement Assisted in adapting session from class for dealership Managers	Mar-Apr 2011 5 zones
BMW Co-Op Dealership Training - Complete Walkaround In-depth walkaround training class  The BMW Centers split the cost with the manufacturer on these co-op classes	Jun 2010-present 13 locations 22 sessions
BMW Co-Op Dealership Training - Demo Drive Clinic In-depth training class on demonstration drives Includes an in-car role-playing segment The BMW Centers split the cost with the manufacturer on these co-op classes	Jun 2010-present 6 locations 9 sessions
Fisker World Dealer Launch Conduct a session for Fisker Automotive retail principals on the current landscape of hybrid vehicles and how the Fisker Karma differs from current offerings.  Also covered basic modes of operation of the Karma and its charging options Led a session a session covering the technology that Fisker is bringing into the retail environment and how it fits into the sales process	Feb 2011 12 sessions for U.S. retailers & 3 sessions for European retailers
Honda & Acura Management Training Facilitator-led training, hotel-based Certified to teach the following Honda and Acura Mangement Skills classes and their Sales Consultant counterpart: Managing Internet Sales Processes Managing the Leasing Option	Feb 2011-present 4 cities, 8 sessions
BMW Competitive Sales Assault Conduct training sessions that merge sales skills with in-depth product knowledge exploration for a specific BMW model against one of several competitors. Models Covered:  3 Series, 5 Series, X3, X5, 7 Series, Z4	Mar 2010-present 31 cities, 62 sessions
Honda/Acura New Dealership Training Provide all core training to new dealership sales staff Honda/Acura Philosophy & Company Background Overview of Signature Technologies Essential Selling Skills Professional Presentation Skills	Mar 2008-present 6 Dealerships
Honda & Acura Professional Selling Skills Facilitator-led training, hotel-based Work with hotel to prepare room, perform set-up, coordinate catering and host training sessions Certified to teach all Honda and Acura Professional Selling Skills classes: Overcoming Objections Win-Win Negotiations Interpersonal Skills Perfect Delivery Professional Presentation Skills Essential Selling Skills Product Knowledge	2006-Present 59 sessions
2011 Honda Odyssey Launch Training Conduct 2 sessions (AM/PM), so all sales consultants can attend Sales Consultant training including: Vehicle overview, competitive comparisons, other model updates covered Live quizzes using Turning Point ARS (Audience Response System) Assessment for manager with suggestions for additional training & coaching	4 visits Oct, 2010

Previous Dealership-based Training	Details
2010 Acura ZDX Launch Training Conduct 2 sessions (AM/PM), providing the opportunity for all dealership personnel to attend the training Opening session for all store employees from all departments Sales Consultant training including: Vehicle overview, target market, competitive comparisons, delivery techniques Walkaround practice Demonstration drive including demonstration of major dynamic features Live quizzes using Turning Point ARS (Audience Response System) Assessment for manager with suggestions for additional training & coaching	12 visits 2009-2010
Honda Making A Difference In-dealership Training Conduct 2 sales training sessions (AM/PM), allowing for individual store and market differences Facilitate detailed discovery/training on various topics, including: Customer perspective Time Management Competitive Comparisons Delivery Processes and Best Practices Overcoming Objections Emotional Engagement Use of modern research tools Listening, questioning, assessing needs Performing Effective Presentations ...many others	177 visits 2005-2009
Mercedes-Benz Performance Coaching Conduct all-department management meetings Train cross-functional groups on interpersonal skills Coach individuals to improve personal interaction skills	Jan-Jun, 2009 3 Dealerships 20 days total
Acura Experience. Leadership In-dealership Training Conduct 2 sales training sessions (AM/PM), allowing for individual store and market differences Facilitate detailed discovery/training on various topics	Mar-Apr, 2007 19 dealerships
Ford Genuine Accessories In-dealership Training Tour Provide key selling skills for factory accessories Conduct feature-benefit training on specific accessories	Jun-Oct, 2006 130 Dealerships

Previous Venue-based Training	Details
Honda & Acura Auto Show Presenter Training Train the staff of the Auto Show circuit on: Honda company background and philosophy Honda and Acura signature technologies Honda-recommended walkaround presentation format New features and upated product specifications across the model line Conduct a coordinated stree drive for participants to experience the vehicles in a controlled environment Provide strategies for answering difficult or odd questions while working the show floor	Sep, 2010 Sep, 2009 Sep, 2008 Sep, 2007
Honda Making a Difference Manager Forum Facilitate Manager meeting on Honda best practices in various management-related tasks	Jul-Oct, 2007 13 cities
Toyota Truck Pro Training Facilitate Tundra retail training breakout on assessing needs and matching truck capabilities with specific buyer needs Host Princeton assembly plant tour	May-Jun, 2007 4 waves 2 days each
Acura Experience.Leadership Manager and Sales Consultant Forums Facilitate Manager meeting on best practices in various management-related tasks Train Sales Consultants on identical topics as the manager training, with minor changes appropriate to the audience	Jan-Feb, 2007 3 cities, 2 sessions each